Privacy Policy

Privacy Policy

Last updated: February 10, 2026

At BRIKS Design-Build Group (“we”, “us”, “our”), we are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, store, and protect your personal information when you visit our website, request a consultation, book an appointment, submit a project inquiry, interact with us online or in person, or engage our design-build, renovation, interior design, or construction services.

By using our website or providing us with your personal information, you consent to the practices described in this Privacy Policy.

1. Who We Are

BRIKS Design-Build Group is a Toronto-based design-build firm specializing in luxury residential construction, custom homes, whole-home renovations, interior design, and select commercial projects across the Greater Toronto Area, including Toronto, North York, Oakville, Burlington, and surrounding regions.

Business address:
5000 Yonge St #1901
North York, ON M2N 0A7
Canada

2. Information We Collect

We collect personal information in the following ways:

Information You Provide Directly

  • Full name
  • Email address
  • Phone number
  • Mailing / project address
  • Project details and preferences (budget range, timeline, style references, scope of work, photos, etc.)
  • Any additional information you voluntarily provide through contact forms, quote requests, consultation bookings, emails, phone calls, meetings, or project documentation

Information Collected Automatically

When you visit https://briks.ca, we may collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages visited, time spent, and navigation patterns
  • Referring website or source
  • Cookies and similar tracking technologies (see Cookies section below)

Information from Third Parties

We may receive information about you from:

  • Referral partners (architects, interior designers, real estate professionals)
  • Lead generation platforms or marketing partners (only when you have consented)
  • Publicly available sources (when relevant to project qualification)

3. How We Use Your Information

We use your personal information for the following purposes:

  • To respond to inquiries, schedule consultations, and provide quotes
  • To communicate with you about your project, timeline, design decisions, budget, and construction process
  • To manage and deliver our design-build, renovation, interior design, and construction services
  • To create project proposals, contracts, and related documentation
  • To process payments and manage project billing
  • To provide project updates, photos, and progress reports (including through our client portal)
  • To personalize your experience and tailor our services
  • To send important notices, appointment reminders, and service updates
  • To improve our website, services, and client experience
  • To comply with legal obligations, resolve disputes, and enforce agreements
  • For marketing purposes (only if you have expressly opted in)

4. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our website. These may include:

  • Essential cookies – required for the website to function
  • Performance & analytics cookies – to understand how visitors use our site (e.g., Google Analytics)
  • Marketing cookies – to show relevant content and offers (only with consent)

You can manage your cookie preferences through your browser settings or our cookie banner (if implemented). Disabling cookies may limit some functionality of the website.

5. Sharing Your Information

We do not sell your personal information. We may share your information only in these limited circumstances:

  • With trusted service providers who assist us (IT providers, accountants, lawyers, payment processors, CRM systems, project management software, cloud storage)
  • With project-related professionals (architects, engineers, interior designers, subcontractors, suppliers) only when necessary to deliver your project
  • To comply with legal requirements, court orders, or government requests
  • To protect the rights, property, or safety of BRIKS Design-Build Group, our clients, or the public

All third parties are contractually required to protect your information and use it only for the purposes we specify.

6. Storage and Security

Your personal information is stored on secure servers located in Canada or in jurisdictions with comparable data protection standards.

We implement reasonable technical and organizational security measures to protect your data from unauthorized access, loss, misuse, or alteration. However, no method of transmission or storage is 100% secure.

7. Data Retention

We keep your personal information only for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

  • Active project/client records: retained during the project + 7 years after completion (for warranty, liability, and tax purposes)
  • Marketing/inquiry records (no project started): retained up to 2–3 years unless you request deletion
  • Website analytics data: retained in anonymized or aggregated form for up to 26 months

8. Your Rights

Under applicable Canadian privacy laws (including PIPEDA), you have the right to:

  • Access your personal information we hold
  • Correct inaccurate or incomplete information
  • Withdraw consent (where consent is the basis for processing)
  • Request deletion of your data (subject to legal retention obligations)
  • Restrict or object to certain processing

To exercise these rights, contact us at privacy@briks.ca.

We will respond to your request within 30 days (or as otherwise permitted by law).

9. International Transfers

Some of our service providers may be located outside Canada. In such cases, we ensure appropriate safeguards are in place (e.g., contracts with standard contractual clauses or service providers in jurisdictions with adequate data protection laws).

10. Children’s Privacy

Our website and services are not directed to individuals under 19 years of age. We do not knowingly collect personal information from children.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised “Last updated” date. We encourage you to review it periodically.

Continued use of our website or services after changes constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact:

Privacy Officer
BRIKS Design-Build Group
Email: lobby@briks.ca
Phone: 416-799-1000
Address: 5000 Yonge St #1901, North York, ON M2N 0A7, Canada

We are committed to addressing your privacy concerns promptly and in good faith.